Return and Refund Policy
Return & Refund Policy – Manadukhan
1. Return Eligibility
Returns are accepted within 7 days from the date of purchase or delivery.
To be eligible for a return:
Products must be unused and in original packaging
Customers must provide the original bill/invoice or registered mobile number
Perishable items such as:
- Fresh vegetables
- Fruits
- Dairy products
- Frozen items
are not eligible for return unless they are damaged, spoiled, expired, or defective at the time of delivery.
2. Refund Process
Refunds will be processed only after the returned product is inspected and approved by our team.
Online payment refunds will be credited to the original payment method within 7 business days.
Cash on Delivery (COD) order refunds may be processed through bank transfer, UPI, or store credit.
3. Non-Returnable Items
The following items are not eligible for return or refund:
Opened or partially used products
Products damaged due to customer misuse or negligence
Clearance sale or special discount items (unless defective or damaged)
4. Exchange Policy
Eligible products may be exchanged:
For the same product, or
For another product of equal value
subject to stock availability.
5. Customer Responsibility
Customers are requested to verify product details and quantities before confirming the order.
- Any issues such as:
- Wrong item
- Missing item
- Damaged product
- Expired product
- must be reported to customer support within 24 hours of delivery.
6. Contact for Returns & Refunds
For return, exchange, or refund assistance, contact us:
🌐 Website: manadukhan.com
📧 Email: saigopal6132@gmail.com
📞 Phone: 8185014081
💬 WhatsApp: 8185014081